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Getting Started
For first-time users and onboarding.
Design & Editing Help
For customers actively creating their projects.
Products & Options
Detailed product information.
Orders & Payments
Order management and payment processing.
Shipping & Delivery
Everything about order fulfillment.
Quality & Printing
Technical specifications and quality assurance.
My Account & Support
Account management and customer service.
Returns, Refunds & Reprints
Handling issues and guarantees.
Still have questions?
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FAQs
How do I create a photo book?
Creation follows a simple three-step process:
1. Upload Your Photos (from device, social media, or cloud services),
2. Let AI Work Its Magic (intelligent selection, automatic layout generation), and
3. Customize and Order (review AI suggestions, add personal touches, and complete checkout). The AI Photo Book Editor is designed to streamline the process.
1. Upload Your Photos (from device, social media, or cloud services),
2. Let AI Work Its Magic (intelligent selection, automatic layout generation), and
3. Customize and Order (review AI suggestions, add personal touches, and complete checkout). The AI Photo Book Editor is designed to streamline the process.
What payment methods do you accept?
We offer FAST & SECURE PAYMENT options including UPI, Cards, Net Banking, EMI, Pay Later, and PayPal secured by Razorpay & Stripe.
How long does delivery take?
We assure Nationwide Delivery and Fast delivery to major cities (including Delhi, Mumbai, Bangalore, Chennai, Kolkata, and Hyderabad), Production time takes around 5 to 7 days.
Can I track my order?
Yes, we provide Order tracking which gives real-time delivery updates.
What photo resolution is required?
For optimal and premium quality outcomes, it is strongly advised to utilize high-resolution photographic assets around 300 resolution and adhere to Pro Lab's guidelines for image quality optimization.
How many photos can fit in a book?
Depends on the product size, type, and specific page layout you choose. Minimum 20 photos and maximum 500 to 600 photos can be used in a photo book.
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