Shipping and Delivery Information

At PRO LAB, we take great pride in delivering your personalized photo prints to your doorstep with care and efficiency. We understand the importance of preserving your cherished memories, and we strive to ensure a seamless shipping and delivery process for all our customers across India. Please read the following information to learn more about our shipping and delivery services.

1. Delivery Locations

We offer delivery services to most locations across India. Whether you reside in a metropolitan city or a remote town, we are committed to bringing your personalized photo prints to you.

2. Estimated Delivery Time

The delivery time for your personalized photo prints may vary based on the product's complexity and customization options. Generally, we aim to deliver your order within the following time frames: - Metro Cities: 5 to 7 business days - Non-Metro Cities: 7 to 10 business days - Remote Locations: 10 to 14 business days

3. Shipping Charges

We offer free shipping on all orders above a certain value within India. For orders below this value, a nominal shipping fee may apply. You can find detailed information about shipping charges during the checkout process.

4. Order Tracking

Once your personalized photo print order is dispatched, we will provide you with a tracking number via email and Whatsapp . You can use this tracking number to monitor the status of your shipment until it reaches your designated delivery address.

5. Secure Packaging

We understand the value of your personalized photo prints and take utmost care in packaging them securely to prevent any damage during transit. Our packaging ensures that your cherished memories arrive in pristine condition.

6. Delivery Partners

We have partnered with reputable courier services like at present BlueDart to ensure reliable and timely deliveries. While we strive to meet the estimated delivery times, please note that unforeseen circumstances or regional limitations may cause slight delays.

7. Non-Availability at the Time of Delivery

If you are unavailable at the time of delivery, our courier partner will usually make multiple attempts to deliver your package. In case of repeated unsuccessful attempts, they may get in touch with you to reschedule the delivery or provide pickup instructions from a nearby delivery center.

8. International Shipping

At this time, we only offer shipping services within India and do not support international deliveries. However, we are constantly working to expand our services, and international shipping options may be available in the future.

9. Customer Support

Should you have any questions, concerns, or need assistance with your order or delivery, our dedicated customer support team is here to help. You can reach us through or +91 99803 99806, and we will be delighted to assist you. At PRO LAB we are committed to ensure a delightful experience for all our customers from personalized photo printing to safe and timely deliveries, your satisfaction is our top priority. Thank you for trusting us with your precious memories.


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